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[11000Pa Powerful Suction] Driven by a brand-new high-speed motor and enhanced by a straight-through duct design, the M12 PRO+ delivers next-level cleaning efficiency, particularly excelling on carpets for an unparalleled user experience.
[TruEdge Adaptive Edge Mopping] The M12 PRO+ ensures precise edge cleaning with a 0.039in proximity, a 98% boost in edge coverage, automatic retract for obstacle avoidance, intelligent decision-making for various obstacles, and a highly durable structure, guaranteeing efficient and lasting performance.
[ZeroTangle Anti-Tangle Technology] The M12 PRO+ prevents hair entanglement and ensures efficient suction by incorporating Dual Comb Teeth Arrays for flow-guide and a newly designed anti-tangling roller brush employs a structure with 21° flat bristles and outward-rotating angled bristles, providing users with a hassle-free cleaning experience and minimal maintenance, with a tangling rate as low as 0%.
[Mini OMNI Station] The Mini OMNI Station offers a space-efficient solution which allows easy installation in cramped areas, ensuring convenient water tank access. Advanced engineering minimizes noise for a quieter user experience. Enjoy hands-free cleaning with features like Auto-Empty, One-Tap Self Cleaning, and Auto Refill with Drain, all in a seamless and compact design.
[Auto-lift Mopping] Using ultrasonic sound, the M12 PRO+ recognizes carpets with extraordinary accuracy. The Auto-lift Mopping System lifts the mopping plates when a carpet is detected. The suction power will be maximized from mopping mode to vacuum mode, supporting your clean home in all scenarios and ensuring effective prevention of cross-contamination.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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